Privacy Policy

Last Updated: July 14, 2026

Our store opens with our Kickstarter launch (October 2026). Order-related terms below apply to purchases from that point; the waitlist and this website are covered today.

The short versionWe collect only what we need to run the store and the waitlist, we never sell your data, and you can ask us to delete it anytime.

Balgan, LLC ("Balgan," "we," "us," or "our") operates balgansauce.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, join our waitlist, or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly:

Email address when joining our waitlist or newsletter
Name, email address, shipping address, phone number (when placing an order, once our store opens)
Payment information (processed by Shopify Payments / Stripe — we do not store your full card number)
Messages you send through our contact channels

Information collected automatically:

IP address, browser type, operating system
Pages visited, time on site, referring URLs
Device type and identifiers
Cookie and tracking pixel data (see our Cookie Policy)

Information from third parties:

Shopify (order and payment processing, once our store opens)
Google Analytics (site usage analytics)
Vercel Web Analytics (privacy-friendly, cookieless page analytics)
Meta/Facebook Pixel and TikTok Pixel (advertising, when campaigns run)

2. How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your inquiries and customer service requests
Send marketing communications (only with your consent)
Improve our website and products
Comply with legal obligations
Detect and prevent fraud

We will never sell your personal information to third parties.

3. Sharing Your Information

We share your information only with service providers who help us operate:

Recipient	Purpose
Shopify Inc.	E-commerce platform and payment processing
Stripe	Payment processing
Resend	Waitlist and transactional email
Shipping carriers (UPS, USPS, FedEx)	Order fulfillment and delivery
Google LLC	Analytics (Google Analytics)
Meta Platforms / TikTok Inc.	Advertising pixels

All third-party service providers are required to handle your data in accordance with applicable privacy laws. We may also disclose your information if required by law, court order, or to protect the rights and safety of Balgan, LLC and its users.

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

Right to Know — request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete — request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct — request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing — we do not sell your personal information for money. Some advertising cookies may constitute "sharing" under the CPRA; you may opt out at any time.
Right to Non-Discrimination — we will not discriminate against you for exercising your rights.

Categories of personal information collected: Identifiers (name, email, IP address); Customer records (name, address, payment info); Commercial information (purchase history); Internet or electronic activity (browsing behavior).

To exercise your rights — including "Do Not Sell or Share My Personal Information" requests — contact us at balgansauce@gmail.com with the subject line "CCPA Privacy Request". We will respond within 45 days. We honor Global Privacy Control (GPC) signals where required by law.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. For details, see our Cookie Policy. You may opt out of non-essential cookies at any time through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., tax records: 7 years), and resolve disputes. Waitlist emails are kept until you unsubscribe.

7. International Data Transfers

Balgan, LLC is a Delaware limited liability company. Our operations involve data transfer between Korea and the United States. By using our Site, you consent to this transfer.

8. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

10. Contact Us

Balgan, LLC
Email: balgansauce@gmail.com
Website: balgansauce.com

For CCPA requests, include "CCPA Privacy Request" in your subject line.